Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer refunds or replacements within 30 days of delivery for products sold directly.

Please reach out via our Contact Us page or email info@caseyaileen.com to initiate a return or replacement.

Policy Details

• Returns and Exchanges: Accepted for defective and non-defective products in the new condition.
• Return method: 30 days from delivery by mail. Free shipping label will be provided. No restocking fees.
• Refund method: Please allow up to 5 business days after inspection for refunds to be processed. Funds will be returned to the original form of payment.